Unfortunately, due to hygiene reasons, we are unable to accept any returns or exchanges except in instances of faulty or damaged goods.

In these instances, a refund will be issued or an exchange will be offered for an identical item. Please send us an email at for further assistance.

Refunds (if applicable) 

If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 14 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at